1. Introduction
This Privacy & Cookie Policy (the “Policy”) explains how Vorentix Technologies LTD (“Company”, “we”, “us”, “our”) collects, uses, stores, shares, and protects your personal data when you access or use Nocturnyx (the “Platform”), including when you create an account, contact support, and purchase digital in-game cosmetic items (“Digital Items”).
This Policy also explains your data protection rights and how you may exercise them.
By using the Platform, you acknowledge that you have read and understood this Policy.
2. Data Controller
Company: Vorentix Technologies LTD
Company Registration Number: 17063613
Registered address: Suite10 Capital house, 61 Amhurst Road, London, E8 1LL, United Kingdom
Contact (privacy & support): help@nocturnyx.com
Vorentix Technologies LTD acts as the data controller for the personal data processed under this Policy.
3. What Personal Data We Collect
We collect personal data that you provide directly and data collected automatically when you use the Platform.
3.1 Personal data you provide
We may collect:
- Identity and contact data: full name, email address, phone number, physical address, country
- Steam delivery data: your Steam Trade Link
- Communication data: messages, support requests, and correspondence
3.2 Data collected automatically
We may collect:
- Technical data: IP address, browser type, operating system
- Usage data: pages visited, interactions, session activity
- Cookie data: collected via cookies and similar technologies
4. How We Collect Your Data
We collect data:
- Directly from you — when you register, place orders, or contact support
- Automatically — via cookies and system logs
- From service partners — limited transaction confirmations required to operate the Platform
5. How We Use Your Personal Data
We process personal data strictly for operational purposes:
5.1 To operate the Platform
- create and manage your Account
- process Orders and enable Platform functionality
- communicate with you regarding your activity
5.2 To deliver Digital Items
- use your Steam Trade Link
- validate delivery details
5.3 To provide support
- respond to inquiries
- resolve technical or delivery issues
5.4 To maintain and secure the Platform
- monitor performance
- prevent abuse and unauthorized activity
- ensure system stability
5.5 To comply with legal obligations
- maintain transaction records
- comply with tax and regulatory requirements
- handle disputes and legal requests
6. Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).
Under these frameworks, personal data may only be processed where a valid legal basis applies. Accordingly, we rely on the following legal grounds:
- Contractual necessity (Art. 6(1)(b)) — to provide Services
- Legal obligation (Art. 6(1)(c)) — compliance requirements
- Legitimate interests (Art. 6(1)(f)) — platform security, fraud prevention, service improvement
- Consent (Art. 6(1)(a)) — for non-essential cookies
7. Sharing Your Personal Data
We may share personal data only where necessary:
- Payment processors — to process transactions
- Delivery mechanisms (Steam) — to deliver Digital Items
- Infrastructure & hosting providers — to operate the Platform
- Security providers — to prevent abuse and fraud
- Analytics tools (if used) — for performance insights
- Legal authorities — where required by law
All partners operate under appropriate data protection obligations.
8. International Data Transfers
Your data may be processed outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards, including:
- adequacy decisions
- standard contractual clauses
- equivalent legal protections
9. Data Retention
We retain personal data only as long as necessary for:
- providing Services
- resolving disputes
- complying with legal obligations
When no longer required, data is securely deleted or anonymized.
10. Data Security
We implement appropriate technical and organizational safeguards, including:
- access controls
- secure infrastructure
- encryption in transit where appropriate
- monitoring and security procedures
While we maintain a high level of protection, no system can guarantee absolute security.
11. Your Data Protection Rights
You may have the following rights:
- access your data
- correct inaccurate data
- request deletion
- restrict processing
- request data portability
- object to processing
- withdraw consent (where applicable)
To exercise your rights, contact: help@nocturnyx.com
We may request verification before processing your request.
You also have the right to lodge a complaint with:
- the UK Information Commissioner’s Office (ICO)
- your local EEA authority
12. Cookies & Similar Technologies
We use cookies to operate and improve the Platform.
12.1 Types of cookies
- Essential cookies — login, checkout, security
- Performance cookies — usage analysis
- Preference cookies — settings (language, etc.)
12.2 Managing cookies
You can control cookies via:
- cookie banner (if implemented)
- browser settings
Disabling cookies may affect functionality.
13. Third-Party Links
The Platform may contain links to third-party services (e.g., Steam, payment providers).
We are not responsible for their privacy practices.
14. Children’s Privacy
The Platform is intended for users aged 18 and over.
If you believe a minor has provided personal data, contact us immediately.
15. Changes to This Policy
We may update this Policy periodically.
Updates will be published on the Platform. Continued use constitutes acceptance of the updated Policy.
16. Contact
For privacy-related inquiries:
Email: help@nocturnyx.com
Address: Suite10 Capital house, 61 Amhurst Road, London, E8 1LL, United Kingdom